- TELEHEALTH COUNSELING -

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Due to a variety of barriers, obtaining clinical therapeutic support can be difficult. With the help of current technology, Cedar Creek Counseling & Wellness provides confidential, secure, online methods to obtain mental health counseling support to anyone in the state of Montana.

Cedar Creek Counseling & Wellness uses a secure, HIPAA compliant platform to conduct Telehealth appointments.

If you are a prospective client interested in Telehealth sessions, please call 406-595-6478 to inquire about availability and to schedule a free half-hour consult.

Helpful tips for Telehealth:

  • Close other programs.

  • Confirm your speaker and volume controls are working properly and are not muted.

  • Watch a video on youtube to test your computer/device’s ability to play video.

  • Grant appropriate permissions for your preferred internet browser to use the device’s camera and audio.

  • Refresh your browser or try a different browser (e.g. Chrome or Firefox).

  • Make sure your chosen space to engage in session is confidential and private.

  • Place your phone or device on “Do Not Disturb” or “Airplane Mode” to avoid distracting messages or calls during the session.

  • Please enter the virtual waiting room 5 to 10 minutes prior to your session start time to ensure your internet connection, camera, and audio are working correctly.

  • Use an internet connection speed test. (A helpful site is: https://www.speedtest.net)

  • Move closer to your router.